COVID-19 UPDATES
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WE ARE COVID SAFE

The Campsie RSL group is registered as a COVID Safe business and as such has implemented a COVID-19 Safety plan in line with the Government Public Health Orders addressing the wellbeing of our employees and customers, with physical distancing, hygiene and cleaning routines and strict record keeping. 

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The Campsie RSL group is registered as a COVID Safe business and as such has implemented a COVID-19 Safety plan in line with the Government Public Health Orders addressing the wellbeing of our employees and customers, with physical distancing, hygiene and cleaning routines and strict record keeping. 

As of 1 January 2021, signing in to hospitality venues via the Service NSW app is a mandatory State Government requirement for all hospitality venues in NSW.

Everyone entering any of the Campsie RSL Group of Clubs must sign in before entering via the Service NSW App and the Clubs current sign in system.

FOR INFORMATION ON HOW TO DOWNLOAD THE SERVICE NSW APP: 

https://www.service.nsw.gov.au/campaign/service-nsw-mobile-app

 

To Download the Service NSW APP: 

STEP 1: Download the Service NSW APP 

STEP 2: Select COVID Safe Check-In 

STEP 3: Scan QR Code at the Club Entrance or reception counter 

STEP 4: Enter your Details, Continue, add any dependents and check in 

Additionally anyone who has visited any hotspots flagged by NSW Health will not be permitted entry. 

We thank you for your understanding and patience with this and we wish you and your families a happy 2021 

From the 1st of January 2021 the State Government made it mandatory for all hospitality venues to use the Service NSW App to record venue visits. 

Whilst some venues may forgo the requirement of signing in through their inhouse system, the Campsie RSL Group acting with abundance of caution, and with the intention of providing you with, as far as reasonably practical a, “COVID Safe” venue, will continue to require everyone that visits our venues to use the existing sign in process as well as having to sign in with the NSW QR code 

Doing this enables to us to 

- See who and where all patrons are entering from 

- Exclude areas or regions that are identified as Hot Spots or High Risk 

- Identify exactly when people have entered AND exited our premises 

- Maintain our Harm Minimisation responsibilities in regard to self-exclusions, barred patrons, and, emergency evacuations procedures. 

 

Whist we understand and appreciate this is an inconvenience, and that other venues may not have the same process in place, we believe that the additional risk management controls that we have implemented in using both systems provides a significantly higher level of comfort and safety than we could achieve by using the Service NSW App as a standalone sign in process 

Club employees will be on hand to assist and guide you through the Service NSW sign in process to make entering the Club as seamless as possible. 

We thank you for your understanding and patience with this and we wish you and your families a happy 2021 

 The Campsie RSL group COVID-19 Safety plan is designed to minimise the risk of infection as far as reasonably practicable; those measures are not limited to but include;

 

Social Distancing and COVID Safety

  • Limiting the capacity of patrons in all areas of our venues

  • Increased cleaning regimen throughout the day across all areas of operation 

  • Floor markings to promote safe distancing

  • Increased table space and reduced table seating capacity

  • Remodelled gaming areas, reducing the number of machines on the floor to ensure social distancing is comfortable and effective

  • Sneeze guards are in place at each point of sale 

 

Frequently Touched Points   

  • Promoting the use of contactless transactions where possible

  • Hand sanitiser and available throughout the venues 

  • Scheduled deep cleaning by a professional cleaning company disinfecting and sanitising the venues twice weekly 

  • Menus have been replaced with digital boards and single use order sheets

 

Signage and Training

  • Signage throughout venues promoting COVID Safe processes and practices

  • All employees and in-house contractors have been trained in the Government program for infection control for COVID-19 safety.

  • Prior to re-opening all employees underwent a robust workplace induction focusing on the changes and procedures the Club had implemented to ensure the awareness and importance of COVID safety.

 

How can you help keep safe;

  • Monitor your social distancing 

  • Wash your hands thoroughly and regularly and sanitise your hands regularly at one of our hand-sanitising stations

  • If you must cough or sneeze, do so into your elbow or a tissue and dispose of the tissue immediately in our waste bins and wash and sanitise your hands 

  • Talk to our COVID-Safe  Marshals if you have any concerns about COVID-19 safety at our venues 

  • Download the COVID-19 safety APP and ensure it is running

  • Stay at home if you are unwell, see your doctor and get tested.

  • If you believe you have been in contact with a confirmed case, get tested and  seek medical advice immediately

 

Suspended Operations

The health, safety and comfort of our Members, guests and employees remains our priority focus. With this in mind and to comply as best we can with the current restrictions a number of facilities and services have been temporarily suspended during this period, these include

  • All courtesy bus services

  • Our normal entertainment schedules

  • Many promotions including Bingo, Raffles and Mahjong

  • Function and Event bookings

As we bring these services back online we will post them here on our website as well as advertised around each venue, so please keep checking to see when your favourite service, facility or promotion is back up and running

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